SolarWinds Web Help Desk
YES - ON THE CISA KEV LIST
CVE-2024-28987
SolarWinds Web Help Desk Hardcoded Credential Vulnerability
overdue since 2024-11-05
SolarWinds: 11 entries (0.6% of all KEV entries are from this vendor); 4 added in 2026.
BOD 26-04 note: this is the date printed in the CISA catalog. A federal agency's actual deadline is set by its SSVC tier - Act (3 days), Attend (14 days), Track (60 days), or the next scheduled upgrade - counted from the KEV listing date or the date the vulnerability is identified in its environment, whichever comes first. Use the tier helper on each CVE page for your own window.
Your BOD 26-04 window (SSVC tier helper)
Your remediation window ends:
Description
SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.
Required action (CISA)
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Notes
https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987 ; https://nvd.nist.gov/vuln/detail/CVE-2024-28987
References
Other KEV entries for this vendor: SolarWinds
- CVE-2026-28318 - Serv-U (2026-06-05)
- CVE-2025-26399 - Web Help Desk (2026-03-09)
- CVE-2025-40536 - Web Help Desk (2026-02-12)
- CVE-2025-40551 - Web Help Desk (2026-02-03)
- CVE-2024-28986 - Web Help Desk (2024-08-15)
- CVE-2024-28995 - Serv-U (2024-07-17)
- CVE-2021-35247 - Serv-U (2022-01-21)
- CVE-2020-10148 - Orion (2021-11-03)
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