SimpleHelp SimpleHelp
YES - ON THE CISA KEV LIST
CVE-2024-57726
SimpleHelp Missing Authorization Vulnerability
187 days past due
SimpleHelp : 4 entries (0.2% of all KEV entries are from this vendor); 3 added in 2026.
BOD 26-04 note: this is the date printed in the CISA catalog. A federal agency's actual deadline is set by its SSVC tier - Act (3 days), Attend (14 days), Track (60 days), or the next scheduled upgrade - counted from the KEV listing date or the date the vulnerability is identified in its environment, whichever comes first. Use the tier helper on each CVE page for your own window.
Your BOD 26-04 window (SSVC tier helper)
Your remediation window ends:
Description
SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Required action (CISA)
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Notes
https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier ; https://nvd.nist.gov/vuln/detail/CVE-2024-57726
References
Other KEV entries for this vendor: SimpleHelp
- CVE-2026-48558 - SimpleHelp (2026-06-29)
- CVE-2024-57728 - SimpleHelp (2026-04-24)
- CVE-2024-57727 - SimpleHelp (2025-02-13)
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